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Procedures 430 : Office of the Inspector General

• a) Complaints
• b) Cooperation with OIG Investigations
• c) Interviews
• d) Record Retrieval
• e) Impounding of Records or Files
• f) Administrative Leave
• g) Office of the Inspector General Reports

Procedures 430

Office of the Inspector General

February 15, 2004 - PT 2004.06

OFFICE OF THE INSPECTOR GENERAL

The following describes the procedures for the Office of the Inspector General and the interaction requirements between Department employees, contractors, purchase of service (POS) agencies, and POS staff and the Office of the Inspector General (OIG). The Office of the Inspector General shall have access to all information and personnel to perform the duties of the Office.

a) Complaints

Complaints should be made in writing and sent by mail to the OIG and addressed as follows:

DCFS

Office of the Inspector General

2240 W. Ogden Ave.

Chicago, Illinois 60612

Complaints may also be made using the OIG Hotline at 1-800-722-9124 or by facsimile to (312) 433-3032.

The OIG will not accept complaints sent by electronic mail. Information concerning pending OIG investigations must not be transmitted via electronic mail due to concerns of confidentiality.

If the OIG determines facts warrant investigation by law enforcement, Department of Professional Regulation, Attorney General's Office, or any other investigative units of government, the OIG shall refer the matter to the appropriate investigative units.