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Administrative procedure #9 : Case Transfer Requirements

• Section 9.1 Purpose
• Section 9.2 Definitions
• Section 9.3 General Principles Applicable to All Case Transfers
• Section 9.4 Transfers of Placement Cases by the Department
• Section 9.5 Transfers by Purchase of Service Agencies
• Section 9.6 Intact to Placement Case Transfers - Cook County

ADMINISTRATIVE PROCEDURE # 9

Section 9.1 Purpose

These procedures address transfers of new and existing cases including: placement disruptions, agency downsizing, license transfers, and court ordered transfers. In Cook County these procedures shall work in tandem with the Cook County Case Assignment Protocol.

Case transfer requirements are established in order to ensure:

o that cases are transferred in a timely manner between regions, sites, field offices, and workers;

o that the provision of services is not interrupted;

o that cases accepted by receiving offices contain the information needed for service provision and case management;

o that the cost of services is equitably distributed among regions; and

o when the responsibility for a family is split between offices, to ensure that each office understands its service responsibilities, payment responsibilities, planning responsibilities and reporting responsibilities.